Welcome to Fast Ticket Aldin SH.P.K ("we", "our", "us"). These Terms and Conditions govern your use of our website and the online bus ticketing services we provide.
By accessing or using our website to purchase bus tickets, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
By using our services, you confirm that you have the legal capacity to enter into a travel agreement or have received permission from a parent or guardian if required.
You agree to provide accurate and complete information when booking tickets.
You are responsible for keeping your booking reference and any login credentials secure.
All ticket sales are subject to availability and confirmation. Payments are processed securely via our payment partners. Once confirmed, tickets are non-transferable and may only be refundable under specific circumstances outlined in our Refund Policy.
Cancellations must be requested via email at least 24 hours before departure. Refunds (if applicable) may be subject to processing fees. No-shows are not eligible for refunds.
We reserve the right to make changes to departure times or routes due to unforeseen circumstances. Customers will be notified promptly in such cases.
We are not responsible for delays, cancellations, or other issues caused by third-party operators, weather, or other events beyond our control.
Your personal data is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.
These Terms shall be governed by the laws of the Republic of Kosovo. Any disputes will be subject to the exclusive jurisdiction of Kosovo courts.
